Privacy Policy
Effective Date: April 8, 2025
Welcome to our website (the “Site”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website. By using the Site, you agree to the terms of this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Full name, email address, phone number, shipping and billing address.
- Payment Information: Credit/debit card details, PayPal, or other payment methods (processed securely via third-party providers; we do not store full payment details).
- Account Information: Username, password, order history.
- Device & Usage Information: IP address, browser type, pages visited, device type, access times.
- Cookies and Tracking Technologies: Used for website analytics, functionality, and personalized experience.
2. How We Use Your Information
We use the collected information for the following purposes:
- To process and fulfill your orders
- To provide customer support
- To improve website performance and user experience
- To send order updates, promotions, or newsletters (you can opt-out anytime)
- To detect and prevent fraud or abuse
- To comply with legal obligations
3. Sharing Your Information
We do not sell your personal information. However, we may share it in the following situations:
- Shipping Providers: To deliver your orders (e.g., FedEx, DHL)
- Payment Processors: Such as Stripe, PayPal
- Analytics & Advertising Partners: For site optimization and marketing (e.g., Google Analytics)
- Legal Compliance: If required by law or legal process
4. Cookies and Tracking Technologies
We use cookies and similar technologies (e.g., pixel tags) to enhance your browsing experience and personalize content. You can control or delete cookies via your browser settings.
5. Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your account and data (subject to applicable laws)
- Opt out of marketing emails (via the “unsubscribe” link)
To exercise these rights, please contact us at: haoyangyue843@gmail.com
6. Data Security
We take reasonable technical and organizational measures to protect your personal information. However, please note that no online transmission is 100% secure.
7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from minors. If we discover such data, we will delete it immediately.
8. International Users
If you are accessing the Site from outside our country of operation, your data may be transferred to and processed in countries where data protection laws may differ from your jurisdiction. We will ensure appropriate safeguards are in place (e.g., GDPR compliance).
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
Company Name: Hengyi Shoes Online Store
Email: haoyangyue843@gmail.com
Registered Address: Dongguan Hengyi Shoes Trading Co. Guangdong, China